Reading pane will not stay off in macos - Microsoft Community


after upgrading latest outlook 2016 version 15.33 (170409), reading pane setting not persist.

open outlook, go inbox (reading pain on)

organize --> reading pane --> select off

go sent items

back inbox , reading pain on

the same behavior exist using view --> reading pain menu option well.

i have uninstalled outlook , reinstalled , problem still there.

what steps needed resolve ?

hi anji,

 

many detailed information. solve problem, please try following steps set preferences defaults:

1. quit office 2016 applications.

2. go to: username/library/containers/com.microsoft.outlook/data/library/preferences

3. move files contain com.microsoft.outlook.plist in file name trash, do not empty trash yet.

4. open outlook mac client , try reproducing problem.

if problem persists, restore plist files trash.

 

moreover, i’d know following information , try reproduce issue on our side:

1. type of account use on outlook client? office 365 account, outlook.com account, gmail account or other account?

2. problem occur if switch other folders, deleted items, inbox?

3. regarding “reading pain on”, option select, right or bottom?

 

regards,

barry



Office / Outlook / Mac / Office 2016 for Mac



Comments

Post a Comment

Popular posts from this blog

Outlook Rules not Running Automatically - Microsoft Community

i have 3 rules in outlook 2013 installation set when email arrives check words in body, subject or header.  the rules not seem run automatically.  when run rules manually seem work fine.  i've had problem quite while.  recently, created new outlook profile did not fix issue.  i went , changed srs file srs.old did not fix either. please provide me suggestions fix. hi neil, in order isolate issue, we'd following information: have made recent changes or applied update device prior issue? which email account using? personal email account or work email account? for initial troubleshooting, suggest deleting rules , create again. this, may refer article below: manage email messages using rules looking forward response. Office / Outlook / Windows 10 / ...
Read more

message deleted by transport agent, event: LED=550 4.3.2 - Microsoft Community

i waiting email verification code *** email address removed privacy *** after signing visual studios account. have run message trace see why email not being delivered , given following message: led=550 4.3.2 queue.transportagent; message deleted transport agent i have looked error , saying message being stuck in queue, resolve unfreeze queue. however, in order need exchange toolbox or exchange management, no longer exists office 365 since eac came about. yet haven't found queue viewers in eac can manage , unfreeze queue.   my spam filter set @ 'bypass spam filters'. have whitelisted domain, , have set connection filter allows ip address domain come through. however, after running message trace, email still being dropped. any insight on why happening?  thanks hi suean-work, according description, have try many settings on side. confirm again ‘bypass spam filters’ settings. did mean have c...
Read more

Microsoft Office Exchange Error message - Microsoft Community

Image
received message when trying send email few users outlook desktop client  i checked of users , of them received emails others did not  working within wireless environment in office  any great thank in advance  your message did not reach or of intended recipients.         subject:  fw: panther: hold working sessions gt/rightpont       sent:     6/9/2017 11:26 am   the following recipient(s) cannot reached:         dax scott on 6/9/2017 11:26 am       giulia sergi on 6/9/2017 11:26 am       kia horton on 6/9/2017 11:26 am       micah swigert on 6/9/2017 11:26 am       rob hendricks on 6/9/2017 11:26 am       sarah wallace on 6/9/2017 11:26 am    ...
Read more