PowerPoint 2016 for Mac frequently crashes when switching between - Microsoft Community


i'm on powerpoint mac 2016, version 15.34 (apparently latest version date). have noticed frequent crashes when opening blank presentation (or using existing presentation) , switching between normal, notes , outline views. not have font issues. running on os x 10.11.6, 16 gb ram. wondering if else having similar troubles? cannot consistently crash, switching between views, clicking on slides , switching between views crash app. switching between notes , normal view seems frequent culprit.

i might add using multiple monitors, , wonder if has issue.

- jeff

dear tim,

many quick replies, , interest in helping identify problem.

i tried booting in safe mode, , started each helper app typically runs in background, 1 one, see if find culprits. 

good news! identified whenever moom (the os x window management software developed many tricks) running in background, powerpoint crashing issue when switching between normal , notes page views occur. when quit moom , attempt same steps in powerpoint, problem not occur. i'm never had issues powerpoint , moom before, apparently has changed during upgrade cycles, causing dependency on common processes (?) fail. 

it seems strange me window management app apparently no dependencies on powerpoint cause issues when powerpoint view changed, quitting moom solve problem on of machines, 2 running el capitan (10.11.6) , 1 running sierra.

i suppose next step report many tricks... wonder if not powerpoint issue well.

at rate, helping me track down problematic process. safe boot mode , little sleuthing did trick! need find alternative moom won't interfere powerpoint...

jeff



Office / PowerPoint / Mac / Office 2016 for Mac



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