Drag and delete in word and outlook 2016 doesn't work - Microsoft Community


hello,

i have recent version of mac o/s , office 2016. when write in outlook or word, dragging sentence delete or modify doesn't work, have quit outlook or word , reopen them. 

why happening? when dragging doesn't work, can't copy , paste writing wrote in outlook emailbox to start on in word, because can't drag contents. same thing happens in word , way quit , reopen. 

does have same issue?

thank you! 

hi chulwoo,
please let me know detailed version numbers of outlook client, word ,  os.
besides, please upload  a short video  the issue?  have sent path upload by private message

thanks,

alison



Office / Outlook / Mac / Office 2016 for Mac



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