Highlighting Collapsed Folders with New Mail - Microsoft Community


hi there,

can tell me how outlook 365 mac highlight collapsed folder, when 1 of subfolders has new mail has been put subfolder due rule moving mail subfolder.

for example, in grab below, have collapsed folder inactive clients. inside collapsed folder several subfolders named after client companies. have rules set mail received these clients gets moved clients folder. 

at moment when new mail comes in , goes inactive client folder, there no way tell mail has arrived. 

what have a. inactive folder highlighted in bold show subfolder has new mail.

this used standard outlook 2010 mac, seems have gone 365.

does know how back?

hi ratso001,

 

thanks making such detailed description. have described expected behavior in outlook 2016 mac. if new email comes in subfolder highlight, the "master" folder not highlight there unread email inside.

to check unread emails, need expand subfolders.

 

if have idea feature, we suggest provide suggestions or feedback via link below: https://outlook.uservoice.com/forums/293343-outlook-for-mac

 

many features of current programs have been designed , upgraded based on customers’ feedback. 

we appreciate kind understanding. 

 

regards,

monique



Office / Outlook / Mac / Office 365 Home



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