MS Outlook 2016 (Office 365) for MAC - Could not synchronize - Microsoft Community


hi

we have vp here using mac , getting above error:

error:

 "could not synchronize record: catch exchange server"

details:

"the occurrence couldn't found 

error code: 

-19818 

it sounds meeting invite can advice?

cheers

paul s

hi paul,

 

according error message, seems outlook mac client can’t connect exchange server or can’t items such calendar items. given situation, recommend create new outlook profile fix issue. here article reference:

https://support.office.com/en-us/article/manage-profiles-or-identities-in-outlook-for-mac-fed2a955-74df-4a24-bef6-78a426958c4c?ui=en-us&rs=en-us&ad=us

note: please email data doesn’t exist in server side.

 

thanks,

gary 



Office / Outlook / Mac / Office 365 for business



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