ms outlook 2013 rule - Microsoft Community


i created rule moves emails own folder based on subject line. there 1 problem randomly doesn't work. guessing there is special invisible character or have no idea. copy subject line , paste search mailbox it finds email. however, when paste rule box no other conditions fails find it. there solutions? 

***post moved moderator appropriate forum category.***

hi,

the failure on rule outlook 2013 can affected incorrect system settings. isolate concern we'd ask following:

  • which outlook version using? click link identify.
  • have made recent changes on device prior concern?
  • what troubleshooting steps you've performed resolve concern?
  • which windows operating system running on device?

we're looking forward response.



Office / Outlook / Other/unknown / Office 2013



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