Office 365 Crashing - Microsoft Community


after installing windows update yesterday, outlook keeps getting hung on send/receive folders/synchronizing folders.  can send , receive emails closing program altogether , restarting outlook, @ time folders send/receive 1 time.  have checked updates , none available. 

hi lauren213,

 

since problem occurs after update outlook client, please tell windows update installed. if possible, try uninstalling windows update , check if problem persists.

 

in addition, please try microsoft support , recovery assistant office 365 , provide result through private message us. also, can try using quick repair repair outlook client.

 

if problem persists, please let know detailed version of outlook client. navigate file > office account > office updates on outlook client check this. looks version 1609 (build 7369.2127).  also, let know type of account using. we’d check if can reproduce problem on our side , solve it.

 

regards,

barry



Office / Outlook / Windows 10 / Office 365 for business



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