Outlook signout and lost emails - Microsoft Community


last week, outlook changed email folder. have no previous emails, , worse there no log out button logged in. want old email account back, easier use. pain in azz.

hi brian,

based on information have provided, having issues outlook email. check if has updates, need confirm information. please answer following:

  • are having issues outlook.com or windows 10 outlook mail app?
  • any other changes took place in computer before issue occurred?
  • what things can see when trying access email?
  • have tried troubleshooting steps prior contacting us?


Office / Outlook / Windows 10 / Unknown/other



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