Slow typing on Powerpoint for Mac using Office 365 - Microsoft Community

after scouring through forum, seems problem may limited devices or software types. using office 365 macbook 12" (2015) model , running on mac os sierra version 10.12.3 (16d32).

my powerpoint version is:

the problem when type text box or title in powerpoint, text appears slowly. makes difficult type quick , fast , lag irritating. 

i tried numerous workarounds here , doesn't work. booting in safe mode closing other applications , removing of startup items, still slow when typing. 

the time doesn't work when create new user account on mac , swap new account , opening new powerpoint file, typing returns normal. 

i hope ms can resolve issue or @ least pinpoint other causes may be. 

hi mark,

it seems issue can solved creating new user account. if yes, issue may caused previous user account corrupted.

given situation, suggest try steps below see if issue goes away when log mac previous user account.

1. check if there update in operation system. if yes, update see outcome.
2. open terminal window

a. @ command prompt, enter this exactly including spaces

sudo /usr/libexec/repair_packages –repair –standard-pkgs /

b. enter admin password , wait time.

if there errors, display , repaired.

if there no errors, displays nothing.

3. boot mac in safe mode.

a. press power button.

b. after hearing start-up tone, press , hold shift key.

c. release when see gray apple icon , progress bar.

d. once safe mode loaded, open finder window.

e. press cmd-shift-g.

f. type in ~/library/caches to go caches folder.

note: totally removing cache not recommended save backup of cache files before deleting them. if happens, can restore old files using backup.

g. restart mac check result.

meanwhile, can use new account work powerpoint 2016 mac.

thanks,

cliff

Office / PowerPoint / Mac / Office 365 Home