can't windows media videos play in powerpoint viewers. have tried both of microsoft's mobile , desktop versions. shows beginning frames, won't play.
hi andrew,
we can see here having issues playing media videos in powerpoint. there several factors why experiencing problem , that’s going find out. have better view on concern, may know following:
- any changes made on mobile phone prior concern?
- what troubleshooting steps have tried far?
- are getting error messages when trying play media videos?
Office / PowerPoint / Windows phone & tablet / Office Mobile apps
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