Outlook Mac 2016 Public Folder Sync Problem - Microsoft Community
we hired new staff member yesterday , set on our office 365 account, per usual. i gave access public folder use shared corporate calendar. she kept trying sync , not able so. so, started doing research.
when pulled calendar on outlook 2016 mac , highlighted corporate calendar, did show "sync pending folder." it never update. so, cleared cache , unsubscribed calendar. after that, resubscribed corporate calendar public folder. it says "all folders date," no items show on calendar. that's same thing hers doing.
i used external calendar application, busycal, , it's log file comes "internal server error."
when log office 365 account , view calendar on web, corporate calendar seems show fine.
when connect using outlook 2016 windows, seems display calendar items fine.
my particular build of outlook 2016 mac 15.36 (170524). the build on new employee's computer 15.27 (161010).
any solving appreciated because company lives calendar.
-johnny
hi all,
this issue posted service health dashboard (shd) incident ex104859 starting at monday, may 1, 2017, @ 7:00 utc. the user experience of incident is: public folder calendar events , contact information not being synchronized outlook mac client. more information: added or changed calendar events , contacts outlook mac client updating on server side expected; however, changes , additions made through other outlook clients not updating on outlook mac client.
tenant administrators can view current information , updates on shd @ link here
https://portal.office.com/admin/default.aspx#@/servicestatus/servicestatushistory.aspx.
for affected customers identify information here, thread closed.
we update primary thread below once issue resolved or can obtain recent information shd.
if experiencing similar issue , not see shd post, please let know sharing tenant information via private message (pm).
thanks,
brook
Office / Outlook / Mac / Office 2016 for Mac
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