Outlook search shows "Something went wrong and your search - Microsoft Community


after installed security update microsoft office 2016, "search" feature in outlook not working expected.

please see following details for:

1. when try search email, shows "something went wrong , search couldn't completed". emails never returned search.

2. found following warning message in event log.

"search cannot complete indexing of outlook data. indexing cannot continue d:\outlook data files\xxx.ost (error=0x81404005). if error continues, contact microsoft support."

3. issues occurred , reproduced after following windows updates installed. did system restore , tested it.

i spent couple of weeks googling , try following actions:

1. re-create outlook profile , data files

2. repair ost , pst outlook files

3. rebuild windows indexes

but none of these helpful.

please advise. thanks.

hi,

there tool scans office applications issues. can download , use microsoft office configuration analyzer tool 2.2 to scan computer , analyze office 2016 configurations. visit link download tool , run it. after repairing office 2016, launch outlook again , see if can search emails.

let know if works you.



Office / Outlook / Windows other / Office 2016



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