after upgrading outlook 365 on local pc times why try , move email offline folder receive message box run outlook folders repair tool, do. folders work rest of day. next day when try , move email, receive same message. repair tool option not show 1 folder.
i running repair tool 3 4 times day. today received message 3 times same folder. seems crazy run repair tool many times. folders created in office 2010 , added profile when moved office 365.
hi john,
for office 365 account, can try using the sara tool diagnose , fix issue.
try remove , re-add problematic folders profile see if works.
if issue persists, i’d confirm following information to narrow down issue:
- a screenshot symptom error message.
- do mean have tried repair outlook data files?
- the issue happens “offline folders”. right?
- do error when move emails other folders except offline folders?
- regarding offline folders, clarify how add them profile?
- if add offline folders pc's outlook profile, issue persist?
regards,
monique
Office / Outlook / Other/unknown / Office 365 for business
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