Problems with Outlook 2016 update KB3141453? - Microsoft Community


i'm running win 7 pro (64 bit) 32 bit office 2016 home & business on hp elitebook 840 laptop. after last tuesday's patch release, outlook 2016 began having multiple problems, many related calendar events, , began crashing frequently.  i tried both quick , online repairs office, no help.  i rolled system pre-10 jan windows restore point, outlook wouldn't function @ all, crashed opened.  when tried online repair, windows 7 pro crashed irrecoverably (start repair repair disk failed), had full factory reload.  unfortunately since office updates install automatically, shortly after finished reinstalling office 2016, crashes started again.  here's crash info:

problem signature:
  problem event name: appcrash
  application name: outlook.exe
  application version: 16.0.7571.2109
  application timestamp: 58645ad3
  fault module name: exsec32.dll
  fault module version: 16.0.7571.6556
  fault module timestamp: 58645984
  exception code: c0000005
  exception offset: 000013c4
  os version: 6.1.7601.2.1.0.256.48

  locale id: 1033

additional information problem:
  lcid: 1033
  skulcid: 1033

are others seeing outlook 2016 crashes since kb3141453?

no office 2016 updates appear in list of installed updates, possibly because when downloaded , reinstalled office 2016, updates including kb3141453 rolled in?  so can't uninstall kb3141453.  how can roll office 2016 before patch?  thanks.

hi marty,

to concern outlook 2016 , kb3141453 update, may try use helpful tool called office configuration analyzer tool or offcat.  tool provides detailed report of installed office programs. report includes many parameters office program configuration. highlights known problems found when offcat scans computer. problems listed in report, you're provided link public-facing article (usually microsoft knowledge base article) each problem can read possible fixes. click link below begin using helpful tool.

office configuration analyzer tool (offcat) information.

let know result.

regards.



Office / Outlook / Windows other / Office 2016



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