Outlook Inbox not syncing - Microsoft Community


i got new office 365 email account.

i set new account in outlook 2016 , going fine.

then exported emails, calendar ect. old outlook.com email address , imported them new email account in office. set old email account redirect emails new 365 email address.

now inbox in new 365 account not automatically sync in outlook 2016. if click update folder syncs (but slowly).

how can new email inbox in office 2016 automatically sync 365 inbox?

hi awwfrankie,

firstly, suggest adding office 365 account client via exchange protocol rather imap or pop method.

secondly, click file> accounts settings> account settings> double click account> more settings> advanced> select "cached" mode. 

and then, try 1 of follow:

1. clear offline items: right-click folder, , click properties> click or tap clear offline items, , click ok> on outlook’s ribbon, go the send / receive tab> click or tap on update folder.

2. delete ost files: locate .ost going to file -> info -> account settings -> account settings -> data files tab, data files used outlook listed locations. can click or tap on open file location… to directly locate .ost. file location .ost @ following location:c:\users\<user name>\appdata\local\microsoft\outlook.

if issue persists, please post let me know.

best regards,

vanessa

[updated vanessa ouyang msft, 15:50 am, jun.13, 2017 (utc)]



Office / Outlook / Other/unknown / Office 365 for business



Comments

Post a Comment

Popular posts from this blog

Outlook Rules not Running Automatically - Microsoft Community

i have 3 rules in outlook 2013 installation set when email arrives check words in body, subject or header.  the rules not seem run automatically.  when run rules manually seem work fine.  i've had problem quite while.  recently, created new outlook profile did not fix issue.  i went , changed srs file srs.old did not fix either. please provide me suggestions fix. hi neil, in order isolate issue, we'd following information: have made recent changes or applied update device prior issue? which email account using? personal email account or work email account? for initial troubleshooting, suggest deleting rules , create again. this, may refer article below: manage email messages using rules looking forward response. Office / Outlook / Windows 10 / ...
Read more

message deleted by transport agent, event: LED=550 4.3.2 - Microsoft Community

i waiting email verification code *** email address removed privacy *** after signing visual studios account. have run message trace see why email not being delivered , given following message: led=550 4.3.2 queue.transportagent; message deleted transport agent i have looked error , saying message being stuck in queue, resolve unfreeze queue. however, in order need exchange toolbox or exchange management, no longer exists office 365 since eac came about. yet haven't found queue viewers in eac can manage , unfreeze queue.   my spam filter set @ 'bypass spam filters'. have whitelisted domain, , have set connection filter allows ip address domain come through. however, after running message trace, email still being dropped. any insight on why happening?  thanks hi suean-work, according description, have try many settings on side. confirm again ‘bypass spam filters’ settings. did mean have c...
Read more

Microsoft Office Exchange Error message - Microsoft Community

Image
received message when trying send email few users outlook desktop client  i checked of users , of them received emails others did not  working within wireless environment in office  any great thank in advance  your message did not reach or of intended recipients.         subject:  fw: panther: hold working sessions gt/rightpont       sent:     6/9/2017 11:26 am   the following recipient(s) cannot reached:         dax scott on 6/9/2017 11:26 am       giulia sergi on 6/9/2017 11:26 am       kia horton on 6/9/2017 11:26 am       micah swigert on 6/9/2017 11:26 am       rob hendricks on 6/9/2017 11:26 am       sarah wallace on 6/9/2017 11:26 am    ...
Read more