PowerPoint 2016 not working - Microsoft Community


hi.

i monthly subscriber microsoft products.

all of sudden, powerpoint 2016 not open/work , sometimes, word 2016 not work.

i current on updates.

can please advise?

thank you.

hi carolyn,

based on description provided, need determine cause of issue. having said that, know more concern. kindly answer following:

  • did make changes on computer prior problem?
  • what troubleshooting steps have tried far?
  • are getting error messages when opening powerpoint application? if so, can send screenshot? note: please not include personal information.


Office / PowerPoint / Windows 10 / Office 2016



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