Email address type changed to Invalid when saved as Draft - Microsoft Community


tested in office 2010 , 2016 standard 

consider following scenario reproduce:

open new excel/word document , type name of someone's email address.

the link turns blue expected.

click on link, email created email address in to: box.

type data in subject , body.

close email , save draft email.

open mail , click send button.

you receive instantaneous email bounce being rejected due to email type being invalid

delivery has failed these recipients or groups:

 

  *** email address removed privacy *** (invalid:*** email address removed privacy ***)
this message rejected recipient email system. please check recipient's email address , try resending message, or contact recipient directly. 

i have reviewed lots of other posts similar symptoms, originate external website links, others 3rd party software such sage50.  have tested , found isn't 3rd party software or mailto: type in email link.  outlook changing type invalid most because cannot confirm address.   

some solutions suggest delete autocomplete entries, turn off autocomplete, turn off automatic name checking , fill address book possible entries but find these workarounds unacceptable. 

can review , let me know if missing , there way can request microsoft address in update?

i have employees create draft messages during week queue them , later send them.

environment:

client

windows server 2008 r2 standard sp1 in terminal server mode

office 2010 standard

connecting to:

exchange 2013

on windows server 2012 r2 standard

***post moved moderator appropriate forum category.***

hi jim,

invalid email using exchange server needs wider range of our professionals. recommend post our technet forums.

feel free post if need further assistance.


Office / Outlook / Windows other / Office 2010



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