have created new contact group, when try , search group, nothing showing in "my contacts".
hi,
there several factors why experiencing said issue. outlook not updated or fault can because of plug-ins installed. suggest follow steps below:
method 1 - run office repair:
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right-click start button (lower-left corner), , select programs , features on pop-up menu.
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right-click microsoft office product want repair, , select change.
note: if have suite such office 365 home or office home , student 2013 or 2016, search suite name, if it's particular application want repair such word or excel. if have standalone application such word or excel, search application name.
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from "how repair office programs" screen, select online repair make sure gets fixed, , select repair. quick repair option available, runs faster detects , replaces corrupted files.
note: if copy of office msi-based, select repair , click continue. if need figuring out if office click-to-run or msi-based, see below.
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follow instructions on screen complete.
method 2 - run outlook safe mode:
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right-click start button (lower-left corner) in windows, , click run.
alternatively, can press windows logo key , r key on keyboard.
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in run box, type command: outlook /safe, , click ok.
keep updated if comes can further assist you.
Office / Outlook / Windows 10 / Office 2013
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