OWA for Android - Couldn't find your settings - Microsoft Community


i have several users setup on androids our office 365 e3 licenses.  one user has phone generating error 'couldn't find settings' when credentials entered in owa android.

i have tried reinstalling app, contacting microsoft office 365 concierge, , accessing through web browser on phone.  accessing account through web browser on phone works fine.  accessing account on phone owa android works without issue.  accessing account through outlook.com app on particular device not work.

we need use owa android can't take settings, suggestions welcome!

fix: reset users password new one

simple!



Office / Outlook / Android phone & tablet



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