Creating Subfolders in Outlook 2010 - Microsoft Community


trying switch windows live mail outlook 2010.  as shown in "screen shot" i've attached, on left side can see windows live window , right side outlook window.  i have storage folders, subfolders saving emails. i.e. "saved-do not delete" sub folders of i.e. "abate", abc, etc. , of folders broken down farther.  i want same thing in outlook 2010 when try create folder following message "you cannot create subfolders in mailbox web-based account".  i have no idea means or how fix or if it's possible fix it.  one of main reasons stayed windows live mail long because of option have subfolders do, live mail acting more , more erratic everyday, decided time make switch.  i praying can me problem, can have subfolders i'm used to.  if figure out how subfolders outlook, there way move contents of folders in live mail matching folders in outlook?

hi pat,

to better assist on how create sub-folders in outlook 2010, please clarify following:

  1. have tried accessing outlook account on other devices?
  2. since when experiencing issue?
  3. have tried downloading outlook application on device?

regards.



Office / Outlook / Windows 10 / Office 365 Home



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