Search function in Outlook on my Mac stopped working - Microsoft Community


hello

the search function in outlook on mac has stopped working. used work fine , stopped. 

i'm not technical , of fixes seem quite drastic or complicated.  

has has problem recently? i'm wondering if microsoft did update behind scenes has caused problem colleague has same issue. 

hi nikki,

 

thanks update.

 

regarding “it finds stuff not all”, let know how many emails can searched now? unsearchable emails stored in specific folder?

 

as still can’t search information, please try following steps:

1. refer article , create new profile.

note: not remove original profile.

2. on mac, go finder > applications > utilities > terminal.

3. type "mdimport -l".

4. if see more 1 instance of " microsoft outlook spotlight importer.mdimporter," delete outlook application not using, empty trash, restart mac, , go step 2.

5. in terminal, re-index outlook database using following command , substituting own user name <user_name>:

 mdimport -g "/applications/microsoft outlook.app/contents/library/spotlight/microsoft outlook spotlight importer.mdimporter" -d1 /users/<user_name>/library/group\ containers/ubf8t346g9.office/outlook/outlook\ 15\ profiles/main\ profile

note: in command above, path after "-g" default path outlook installed. path after "-d1" default path profile. you'll have substitute actual paths if have renamed profile or installed outlook in different location.

 

regards,

barry



Office / Outlook / Mac / Office 365 Home



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