greetings,
problem has survived through multiple version updates, new profile , other "general" troubleshooting steps.
when ctrl select, or shift-select (adding selections) things work expected. if attempt ctrl-click de-select (clicking on 1 of highlighted items, consistently clears sections , selects one.
in other words ctrl-click de-select after building selection set, resets selection.
any appreciated.
hi kevin,
to isolate issue, please verify following information.
- what specific error message getting?
- what troubleshooting steps have done far?
- have installed latest updates windows 10?
- what current version , build number of windows pc?
to check latest update windows 10, click start button, go settings > update & security > windows update select check updates. latest version , build number of windows 10 version 1703, build number 15063.138 - the creators update released last april 11. can check current version , build number of windows pc clicking start button again, type winver press enter.
we're looking forward response.
Office / Outlook / Windows 10 / Office 365 Home
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