Inbox shows numerous unread emails - Microsoft Community


outlook showed no unread emails, when opened later in day, showed 377 unread.  of tehm had been read.  has done several times.

how can fix it?

thanks

ketch

hi walter,

this issue can caused problematic folder.

to better assist you, please answer following questions:

  • have made changes on device prior issue?
  • what type of account have configured in outlook (pop3, imap, exchange activesync or exchange account)?
  • what troubleshooting steps have done far?
  • are experiencing issue on outlook.com?

we're looking forward response.



Office / Outlook / Windows 10 / Office 2013



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