Faulting module in Outlook - Microsoft Community


faulting application name: outlook.exe, version: 16.0.8117.1000, time stamp: 0x58f53221
faulting module name: uiautomationcore.dll, version: 7.0.0.0, time stamp: 0x4a5bdb1d
exception code: 0xc0000005
fault offset: 0x00037b20
faulting process id: 0x36fc
faulting application start time: 0x01d2d9a36db60894
faulting application path: c:\program files (x86)\microsoft office\root\office16\outlook.exe
faulting module path: c:\windows\system32\uiautomationcore.dll
report id: 313548cf-459b-11e7-81f7-28b2bdf4c599

hi davd,

error may occur because there meeting request or cancellation items in inbox in outlook. can try steps below fix it:
1. start outlook.
2. if there meeting request items in inbox, act on them accepting meeting, declining meeting, or proposing new time.
3. if there meeting cancellations in inbox, act on them clicking remove calendar option.
4. going forward, work in outlook normal. however, act on new meeting requests or cancellations arrive in inbox.
note: if outlook continues crash after completing these steps, check other folders meeting requests , cancellations , act on them accordingly.

regards,
yang


Office / Outlook / Other/unknown / Office 365 for business



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