Outlook 365 Stopped Synching with Outlook.com - Microsoft Community

i have 2 hotmail (outlook.com) accounts.  one of them stopped synching last year , had recreate account in outlook 365 (windows 10).  now 2 weeks ago, second account stopped synching.  no new emails have come through in 2 weeks, yet there plenty of new emails on outlook.com.  when test account settings in outlook, message returned says fine.  i can't believe ms cannot synch own email system.  

btw, have friends have had problems (with other email systems) in past couple of weeks.  what going on?  it bad enough have rent office, not reliable used be.

any appreciated.

glen

there isn't it, doing removing hotmail account outlook , adding in again.

1. examine current folder structure looking folders marked "this computer only".  if find any,  these will need backed first.  since exchange activesync can produce these, article, while written imap accounts, applies:

don’t risk losing contacts , calendar when using imap in outlook 2013 or outlook 2016

2. within outlook, "file > account settings > account settings", select hotmail account , "remove" it.

3. same screen, click "new" button , add account back.  not attempt form of manual setup, outlook must allowed set account using "auto account config".

that should there it, account type should listed "microsoft exchange" instead of "exchange activesync".  note may take little time for all messages , folders re-sync. 

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