User cannot access email using O365 Portal - Microsoft Community


i have 1 user continues receive following error when trying access email in o365:

there many active sessions connected mailbox. please close other open sessions , try sign in again after few minutes. if mailbox shared multiple users, make sure other users sign out before try.

client-request-id: b01a0416a742468689a7bc4585e9c662_1483637620377

x-owa-error: sdservererr;microsoft.exchange.data.storage.toomanyobjectsopenedexception

x-owa-version: 15.1.817.11

x-feserver: mwhpr1401ca0010

x-beserver: cy4pr1401mb1991.namprd14.prod.outlook.com

date: 1/5/2017 5:33:46 pm

innerexception: microsoft.mapi.mapiexceptionsessionlimit

any ideas?

the issued has been resolved. appears timeouts have expired allowing user access email morning.

scott



Office / Outlook / Other/unknown / Office 365 for business



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