Default Data File - Microsoft Community


i have new gmail account default email account, old pop3 *.pst data file default data file. can't change default data file new gmail *.ost, error message "the selected outlook data file (.pst) must same format offline outlook data files (.ost). select matching outlook data file or turn off cache mode in account settings.

i have turned off cache settings, same problem exists. turned cache settings on, same result. when outlook loads old data loads default, not new inbox/folders etc.

hi chris,

 

it’s not feasible set imap mail folders default data file. can make google mail account default account (file > account settings.  select account , click set default). can't make google mail folders default data file if accessing google mail mailbox imap account. imap folders can never default folders because imap allows mail folders , outlook needs non-mail folders in default folder set well.

 

regards,

barry

 



Office / Outlook / Windows 10 / Office 365 for business



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