User cannot delete items from Office 365's Outlook Online - Microsoft Community

i'm working colleague unable delete items office 365 email via web app (no client software).  this occurring on different machines in different browsers.  it first appeared when conducted search keyword of regular emails got.  she make selection of emails wanted delete search , clicked delete, no pop-up appears (as in other accounts).  

we tried delete emails (no search) directly inbox.  they moved deleted items folder.  we emptied deleted items.  seconds later, still in inbox stream.

we tried moving items deleted items folder (move instead of using delete command).  we tried dragging items deleted items folder. keep getting same result: either don't prompt verify want delete or after emptying deleted items, emails reappear.

that sounds bug on server itself. in case, i’m not sure

anyone here here since outlook not

involved @ all…

have considered deleting same item through email client?

 

corentin

 

Office / Outlook / Mac / Office 365 for business