hi, moved imap(?) email address webmail exchange email through office365 (both through godaddy). used outlook installed on pc (from 365) export old email , import new, via .pst. so... know worked, because accessing email through browser can see everything. on desktop version (on 3 computers me , on 2 computers user did same change), in imported folders invisible. if new email comes in , move there, vanishes. can see through browser, because of different functionality prefer use desktop version. on tech support 2 different people, hour each, , far nothing. help!
solved! answer here: https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_win10/outlook-2016-exporting-imap-gmail-to-pst-creates/88db1964-062d-43ab-aefb-00b7ef1ebf91
just sure when go view select type in arrangement section before trying change view.
Office / Outlook / Other/unknown / Office 365 for business
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