Outlook search not working - Microsoft Community


so noticed outlook's search feature no longer working our office 365 users.  i've been doing testing , here's i've tried...

- updated outlook latest version (1704 build 8067.2157)

- ran scanpst

- checked indexing options , rebuilt indexes

- uninstalled , reinstalled office

*note running windows 7 pro x64*

the thing can think of fact our "my documents" folders repointed file server , pst resides there.  however, since haven't had issue in past, seems odd start occurring in last week or 2.

i moving exchange 365 , pst files thing of past, until then, ideas?

sorry, i've been working on issue among several others week.  so ended moving pst file redirected "documents" directory on file server onto local machine, repointed outlook "new" pst, , set default.  once did this, able search pst file.  

then, copied pst original location on file server, repointed outlook (again) , reset default pst (again).  once let outlook reindex new pst, attempted search , worked. 

from can tell, assuming outlook recieved update in last week or 2 , corrupted reg key somewhere pertained pst connection in outlook.  once created "new" copy of file , recreated connection, seems ok now.  



Office / Outlook / Windows other / Office 365 for business



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