i have used the outlook app on iphone (running ios 10.3.1) years because integrates calendar , email, avoiding need use native apps separately. however, every outlook stops pulling in gmail. not know why. technician has worked in years. here the troubleshooting steps i've tried:
restarting phone
resetting phone
resetting account (outlook>settings>gmail account>reset account).
deleted/re-added gmail account in outlook
deleted/reinstalled outlook app itself.
deleted/re-added account through settings>mail on iphone.
nothing works. can gmail in native mail app know the account is working. hotmail messages in outlook app know app working. sent test message myself in outlook. says sent. message not appear in outbox or in sent email (or other folder, matter). isn't first time it's happened. of searches solutions take me threads years old. there nothing current on topic. outlook needs update or need tell users stop using it. if can't perform 1 of basic functions it's useless.
***post moved moderator appropriate forum category.***
did ever resolve this? just started doing today on phone. exact same symptoms.
went through of steps before started searching web , found post.
Office / Outlook / iPhone & iPad / Office Mobile apps
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