Cannot expand the folder in Outlook 2016 - Microsoft Community


i have added new account outlook 2016, when try expand folder see inbox, receive , error says cannot expand folder.

hello laura,

for better assistance, know more information concern.

  • what email server type set on email accounts? pop3, imap or exchange?
  • does issue occur on other user's folder?
  • how did add 2 account on outlook 2016?

kindly provide screenshot of error message better isolate issue.

we looking forward response.

regards.



Office / Outlook / Windows other / Office 2016



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