Cannot open Outlook - Microsoft Community


we have office 365 enterprise e3 subscription. 1 of colleagues cannot open outlook. gets following message while opening outlook

any suggestions on matter appreciated.

thank you

regards,

ricky

hi ricky,

according error message, corrupted outlook data file factor. so, suggest repair outlook data file give shot firstly via instruction https://support.office.com/en-us/article/repair-outlook-data-files-pst-and-ost-25663bc3-11ec-4412-86c4-60458afc5253?ui=en-us&rs=en-us&ad=us 

moreover, may try microsoft office 365 support , recovery assistant tool (sara) (problems outlook). and, here article regarding outlook related issue reference.

regards,
alan


Office / Outlook / Windows 10 / Office 365 for business



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