hello,
i've problems receiving mails office365 email address. (i not office365 customer, sender is).
here diagnostic log sender:
| diagnostic information administrators:
generating server: ma1pr01mb0811.indprd01.prod.outlook.com
receiving server: ma1pr01mb0811.indprd01.prod.outlook.com
xyz@[...].com
2/3/2017 5:48:10 - server @ ma1pr01mb0811.indprd01.prod.outlook.com returned '550 5.4.312 message expired, dns query failed(serverfailure)'
2/3/2017 5:39:37 - server @ [...].com (25.152.200.27) returned '450 4.4.312 dns query failed(serverfailure)'
original message headers:
dkim-signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=[...].onmicrosoft.com; s=selector1-tatamotors-com;
h=from:date:subject:message-id:content-type:mime-version;
bh=mdseld8drskyxvbvrdd56keo37joqqrjqbzjcnrshlw=;
b=yrbhxyoaeaflfebeqzpg/ksfcccr2pckgubkjrh58wm+jky2vhgzut6jgguhhtz7djujjvstt0or0cjn1curauus6xlye0ft0odvoc9si0lip5gurgzsnzisxuumkdsvdl63qtllibwvuc2tfaw2ufgkw3lsukxa3gluekw18u8=
received: ma1pr01mb0549.indprd01.prod.outlook.com (10.164.122.8) by
ma1pr01mb0811.indprd01.prod.outlook.com (10.174.58.135) microsoft smtp
server (version=tls1_2, cipher=tls_ecdhe_rsa_with_aes_256_cbc_sha384_p384) id
15.1.860.13; wed, 1 feb 2017 05:40:59 +0000
received: ma1pr01mb0549.indprd01.prod.outlook.com ([10.164.122.8]) by
ma1pr01mb0549.indprd01.prod.outlook.com ([10.164.122.8]) mapi id
15.01.0874.021; wed, 1 feb 2017 05:40:58 +0000
from: [...]
to: [...]
subject: e-mail problems
thread-topic: e-mail problems
thread-index: adj8ozijl+bkccxktz2enatijski4g==
importance: high
x-priority: 1
date: wed, 1 feb 2017 05:40:58 +0000
message-id: <*** email address removed privacy ***>
accept-language: en-us
content-language: en-us
x-ms-has-attach: yes
x-ms-tnef-correlator:
authentication-results: spf=none (sender ip )
smtp.mailfrom=[...];
x-originating-ip: [125.16.86.83]
x-ms-office365-filtering-correlation-id: 892c87be-6b38-47cc-67d9-08d44a64e61c
x-ms-office365-filtering-ht: tenant
x-microsoft-antispam: uriscan:;bcl:0;pcl:0;ruleid:(22001)(48565401081);srvr:ma1pr01mb0811;
x-microsoft-exchange-diagnostics: 1;ma1pr01mb0811;7: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;20:vauh2jznpquianq5xqjz92slrpjlo/krhv5c6/+eljmthv45bzutdr96mw5wrstv4eqvdpj3fses30hragg+iu02tqike3cg2b2xateiqfrq/rt7prs8ootlqsksvcdxqashhy4xoc3q2y0vvyaqsqthuocxsk4kckdumpoytsk=;23:vzj+ewxjeh5+89vnvgobroqcusi3nohw0yfzngpvccktfsrpyka1ip3akomswvluo8rire1xk5364vhspyhok7lip72bbipbdqor3pspb/dv/inbtvgdixzw6xh3uz+++af1tunytedhvi3n1ncc4a==
x-microsoft-antispam-prvs: <*** email address removed privacy ***>
x-exchange-antispam-report-test: uriscan:(160011542660777)(189930954265078)(128610931659400)(248736688235697)(21748063052155);
x-exchange-antispam-report-cfa-test: bcl:0;pcl:0;ruleid:(102415395)(6040375)(2401047)(5005006)(8121501046)(10201501046)(3002001)(6055026)(6041248)(20161123558025)(20161123560025)(20161123564025)(20161123562025)(20161123555025)(6072148);srvr:ma1pr01mb0811;bcl:0;pcl:0;ruleid:;srvr:ma1pr01mb0811;
x-forefront-prvs: 0205edcd76
x-forefront-antispam-report: sfv:nspm;sfs:(10009020)(7916002)(39840400002)(39860400002)(39850400002)(39410400002)(39450400003)(377454003)(45984002)(66654002)(189002)(51874003)(199003)(377424004)(5890100001)(86362001)(74316002)(54906002)(7736002)(54896002)(6436002)(9686003)(38730400001)(77096006)(68736007)(6306002)(3480700004)(99936001)(6506006)(92566002)(4001430100002)(3660700001)(55016002)(50986999)(54356999)(66066001)(81166006)(189998001)(122556002)(7696004)(8936002)(102836003)(81686999)(101416001)(5660300001)(110136003)(2906002)(2900100001)(33656002)(106356001)(6636002)(4326007)(105586002)(236005)(53936002)(3846002)(6862003)(8676002)(97736004)(107886002)(6116002)(790700001)(81156014)(3280700002);dir:out;sfp:1101;scl:1;srvr:ma1pr01mb0811;h:ma1pr01mb0549.indprd01.prod.outlook.com;fpr:;spf:none;ptr:infonorecords;mx:1;a:1;lang:en;
received-spf: none (protection.outlook.com: [...] not designate
permitted sender hosts)
spamdiagnosticoutput: 1:99
spamdiagnosticmetadata: nspm
content-type: multipart/mixed;
boundary="_004_ma1pr01mb0549754c2a09e1be15b5a9dad74d0ma1pr01mb0549indp_"
mime-version: 1.0
x-ms-exchange-crosstenant-originalarrivaltime: 01 feb 2017 05:40:58.1356
(utc)
x-ms-exchange-crosstenant-fromentityheader: hosted
x-ms-exchange-crosstenant-id: a3fb180d-23c4-44c9-a241-c78109202bd3
x-ms-exchange-transport-crosstenantheadersstamped: ma1pr01mb0811
x-microsoft-exchange-diagnostics: 1;ma1pr01mb0811;23:r1e+ohr5wlfqqezdqtagyceawujiwgy/bbgxz+0koh1ins0kl/vgnvxyweojiec70akacbj6z91o6r+gwwae7kblronz0e0unnej+wmbkwirgmhowkj7/++ypvjpbdghm+kndxflndrgio/+tky0vw==
x-originatororg: [...] |
why microsoft resolving hostname wrong ip? (25.152.200.27)
that: "received-spf: none (protection.outlook.com: [...] does not designate
permitted sender hosts"? is important?
thanks
fabian
hi fabian,
microsoft never resolves sender’s ip freely. but, ip address combined sender himself.
via checking diagnostic information, have found dns query failed @ 25.152.200.27. so, suggestion can contact sender check whether organization sends static ip (25.152.200.27). if so, let him contact admin add static ip (25.152.200.27) spf record see result if organization hasn’t done this.
in addition, if issue persists, please contact sender (office 365 user) post in our forum details (for example if gets ndr while sends you, keep complete ndr analyzing). reason why need sender (office 365 user) post in our forum because there might settings being performed @ side. appreciate understanding , cooperation.
regards,
alan
Office / Outlook / Other/unknown / Office 365 for business
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