Emails are downloaded to Outlook 2010, but remain unread on server - Microsoft Community


dear community,

i using outlook 2010 download emails yahoo mail. outlook marked messages read, on yahoo server, after having downloaded. past week changed. emails being downloaded outlook, remain unread on yahoo server. idea ensure downloaded email marked read on yahoo server?

thank you

hi sunshine,

allow verify following details, can isolate issue:

  • did install updates on computer prior issue?
  • have tried clearing caches on computer?

for initial troubleshooting, suggest un-sync , resync outlook profile yahoo account , see how goes.

we're here feedback.

regards.



Office / Outlook / Windows other / Office 2010



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