split thread.
i having same issue , while able find outbox can't seem delete large file blocking system... can please assist?
i using outlook mac version 15.32 , macos sierra 10.12.3
thank you
hi manuela,
may confirm if can see email large attachments stuck in outbox after performing steps vanessa mentioned?
click outlook menu> work offline
create test email , try send it. should make outbox visible
if yes, issue should related stuck email. in situation, please start mac in safe mode , start outlook , perform steps again. see if can delete stuck email time. also, can try drag , drop email draft folder , see if can delete there.
if still doesn’t work, i’d collect information investigation:
- please let know detailed version of current outlook, such 15.32 (170309). this, click outlook > outlook.
- when cannot delete email, mean there no delete button when right-click stuck email? or did receive error message? please share screenshots better understanding.
- how large stuck email?
any updates appreciated.
best regards,
aaron
Office / Outlook / Mac / Office 2016 for Mac
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