Password problems - Microsoft Community


looking assistance>

i trevor's wife , have been in hospital stroke since dec16. husband read inbound emails me computer locked requiring password (as dont have password windows have assume office365 locked). despite using recorded passwords system refused let me computer. after numerous tries using husbands computer email address received response telling me submit new account verification form despite using chat facility , having matter escalated microsoft global escalation team no further along keep referring me site have visited no avail ie //account.live.com/acsr

the questions need answered how own computer released , day coming office365 due renewed happens computer if dont renew?

the account using account not mine!

i dearly love communicate directly ms person resolve issue!

hi,

to resolve concern password issue, may go ahead , utilize link: https://account.live.com/acsr have given microsoft account back. helpful tool able assist retrieve microsoft account back. after form has been filled out, have patience , wait positive feedback , development.

regarding office 365 renewal, please click helpful link below more information , assisted in renewing office 365 subscription.

office 365 renewal.

feel free update can assist further.

regards.



Office / Unknown/other / Windows 10 / Office 365 Home



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