Discounted to the Microsoft Exchange issues - Microsoft Community


as firm have office 365 pro

we have email address firm has loaded onto outlook use filling system client related correspondence.  thus has access client's correspondence.

some users having issue , status 'discounted microsoft exchange'  hence folders not updating.  

i've taking off cache, removing account , reinstalling it, running microsoft outlook inbox repair tool etc , nothing seems working.

not experiencing same issues some.

the size of mail box 27mb within our 50mb limit , there approx 25 users of email account (not sure if may people have access a/c - we're small firm compared microsoft's capabilities)

advice appreciated.

hi johdi,

generally, don't support mutiple users use 1 office 365 account @ same time. may cause synchronization related issues. if have requirement,  i recommend use shared mailbox , doesn't need licenses.

https://technet.microsoft.com/en-us/library/jj966275(v=exchg.150).aspx

thanks,

toby



Office / Outlook / Other/unknown / Office 365 for business



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