Server returned '550 5.7.705 Access denied - Microsoft Community


hi,

i have message "remote server returned '550 5.7.705 access denied, tenant has exceeded threshold. more information please go http://go.microsoft.com/fwlink/?linkid=524931 as831'" when seding emails since yesterday. still can receive emails cannot send without receiving message.

i have account many years , did not experience before.

moreover not send lot of emails or lot of recipients therefore nothing can explain this.

i looked @ similar threads in forum without findingg proper solution apply case.

i have same issue either when use computer or samsung send message.

i have account creatd former school, not studying there many years don't know if global issue domain or local issue account.

can me active email address?

thanks

marie

hi marie,

a few possible reasons can cause of issue. identify cause of problem, know following information:

  • are using microsoft or third-party email account?
  • which type of account configured? (pop3, imap or exchange)
  • what troubleshooting steps have tried far?

keep updated status of issue.



Office / Outlook / Windows 10 / Office 365 Home



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