Outlook for Mac disconnect. - Microsoft Community


hi,

i have customer use office 365 small business on mac, or 2 macs. 1 of has problem.

after mac restarted, or has been in sleep-state asked reenter username , password, , not work. can not connect exchange online. if delete account outlook mac, , add new profile, works. until next restart.

the mac har been upgraded latest safari, outlook downloaded , installed scratch. 

a hint settings is inherited previous user of mac. settings preserved , used after new install of office. not experencied mac. delete absolutely files used bu outlook on mac, look? 

best regards

- geir

try opening keychain access app that’s in /applications/utilities.
in there, search entries term adal , delete them
all. after outlook should able recreate entries
and save passwords again.
 corentin
 


Office / Outlook / Mac / Office 365 for business



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