My office 365 emails are being marked as SPAM/going to junk - Microsoft Community


split thread.

hello,

i facing same issue 1 of our customers.

please advise on best solution address problem.

thanks,

jamal bdeir

hello jamal,

please collect message header me analyze reason why email treated spam. send private message (https://answers.microsoft.com/en-us/privatemessages/list) collect it.

furthermore, need confrim whether have settings in spam filters , email met requirement. emails sent treated spam? if recipient add email address in safe sender list in outlook client, email still go junk folder?

https://support.office.com/en-us/article/add-recipients-of-my-email-messages-to-the-safe-senders-list-be1baea0-beab-4a30-b968-9004332336ce

best regards,

alison



Office / Outlook / Other/unknown / Office 365 for business



Comments

Post a Comment

Popular posts from this blog

Blank items appear in PersonMetadata folder in Office 365/Outlook - Microsoft Community

i have added office 365/outlook email account locally-installed outlook 2013. i have search folder set list email in mail folders. for weeks now, search folder has been listing blank items located in folder named personmetadata. i cannot find folder anywhere or information it. can delete blank items. what going on? hi dai, sorry inconvenience caused issue. please note our relevant team still working on issue, there still no eta when issue fixed. let know if have updates. meanwhile, now, suggest you  narrow search scope down entering search criteria or ignore folder. thanks understanding. regards, robert Office / Outlook / Windows 10 / Office 365 for business
Read more

Microsoft.Exchange.Data.Storage.InvalidLicenseException. - Microsoft Community

after assigning license mailbox inaccessible              :-( something went wrong the mailbox isn't available. may have occurred because license mailbox has expired. find out how gain access mailbox again, contact person manages email account. x-clientid: 50ceec3bcd0a485cbeb2236732b7adbf request-id: 5ecc8dd3-a4fb-4e89-a6c8-383cd2549acd x-owa-error: microsoft.exchange.data.storage.invalidlicenseexception x-owa-version: 15.1.888.21 x-feserver: cy1pr16ca0038 x-beserver: mwhpr10mb1950 date: 2/6/2017 9:06:40 pm resolved. reapplied license, waited sync period. thank reply. Office / Outlook / Other/unknown / Office 365 for business
Read more

Sync Error: 800CCC0F-0-0-560 and 8004DF03-0-0-560 - Microsoft Community

hello i know others have posted error, not recently, , not outlook 2016. have imap account. so receiving number of errors in synchronization logs (800ccc0f-0-0-560 , 8004df03-0-0-560). appears draft folder thats causing issue. however, there nothing saved in draft folder in outlook or webmail client. i have talked 4 different microsoft tech support people. have repaired office, repaired pst file, created new outlook data file, turned off antivirus, subscribed/unsubscirbed folders (though cant unsubscribe drafts). any ideas? hi weiss, you may getting errors due permissions in outlook. let's see if changing root folder make difference when syncing mail. follow these steps: open outlook. click on file . go account settings . select account settings . click on change . select more settings . go advanced . enter inbox as root folder path . click ok . restart outlook. let know if steps allow aroun...
Read more