Weird symbols in subject line - Microsoft Community


so friend of mine got spam email forced safe sender list. when message pops that, had weird error symbols in it. told them delete message , run full scan norton.

afterwards checked outlook account , emails have same weird symbols in subject line. here's image of subject line.

edit: here's image of original error message.

hi justin,


weird symbols show in subject line, recommended download , install configuration analyzer tool (offcat), developed microsoft support teams. once tool installed, can run @ time scan hundreds of known issues in office programs.

let know how goes.


Office / Outlook / Windows 10 / Office 2013



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