Counterfeit Software Replacement - Office 2010 - Microsoft Community


i received below on jan 19th , says 4-6 weeks receive replacement.   on 8 weeks , tech support/customer support has no idea how me.  how check on status or why have not received replacement?

your counterfeit report submission has been reviewed , accepted. complimentary software replacement kit shipped address provided when submitting counterfeit report. please allow 4-6 weeks delivery of complimentary software kit.

your counterfeit report number: 4zl2-xxxx

you may check status of counterfeit report submission online.

microsoft respects privacy. learn more, please read our privacy statement.

please visit faq page if have additional questions.

microsoft corporation
1 microsoft way
redmond, wa, usa 98052

***post moved moderator appropriate forum category.***

hi,

you can make follow-up request or check status of report contacting directly our sales , support group. contact microsoft sales , support, click here.

let know if have other concerns.



Office / Unknown/other / Windows other / Office 2010



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