importing pst file into outlook in a new email - Microsoft Community


hi, backed 1 email address pst file , imported file new different email address.

which need separate backup create more space in original email address.

1) imported folders show in outlook account not show in imap folders query @ - not under folders not under subscribed folders

2) when try synchronise new email account, lots of error messages suggest isi trying synch old email address not  new email address. 

09:39:44 synchronizer version 15.0.4551.1004

09:39:44 synchronizing mailbox 'old email address'

09:39:44 synchronizing hierarchy

09:39:44                   1 folder(s) updated in online store

09:39:48 synchronizing local changes in folder 'inbox'

09:39:51                   1 item(s) added online folder

09:39:51                   2 item(s) updated in online folder

09:39:51                   1 item(s) changed read-state in online folder

09:42:20                   1420 item(s) added offline folder

09:42:20                   1 item(s) deleted in offline folder

09:42:20 error synchronizing folder

09:42:20                                 [800ccc0f-0-0-560]

09:42:20 canceled

how fix so

1) pst file folders recognised imap folders in new account. if create new folders manually in new email account, not recognised imap folders. set imap account!

2) folders synchronise webmail.

thank you.

hello,

the error code you're getting (800ccc0f-0-0-560) can caused several reasons. in resolving this, kindly try suggestion:

perform clean boot in windows.

this method in removing software conflicts occurs when trying install program or update or when running program in windows 10. for instructions, here's link: how perform clean boot in windows.

note: kindly go through section: "how reset computer start after clean boot troubleshooting" of kb article boot computer in normal startup after fixing issue.

if issue persists, try create new profile , check if issue resolve: how create profile , set e-mail account in outlook.

more information: how manage .pst files in microsoft outlook.

let know if have clarifications or other concerns.



Office / Outlook / Windows 10 / Office 2013



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