My corporate Outlook Office365 account does not work - Microsoft Community


hello,


have issue corporate office 365 account, outlook account since 4-5 days. emails not sync @ all, cannot send or receive any. worked before , not migrated office 365 these days, happened months ago.

please see below message got, when trying logon owa:

:-(

something went wrong

we couldn't find mailbox recipient. either don't have mailbox or don't have license assigned.
x-clientid: 0d7a3df125ac4e6121ed26d70b733da2e
request-id: 22a1ed5d-83f5-4848-8f07-ea3f69275fa9
x-owa-error: microsoft.exchange.clients.owa2.server.core.owauserhasnomailboxandnolicenseassignedexception
x-owa-version: 15.1.1220.18
x-feserver: cs1pr84ca0029
x-beserver: tu4pr84mb0240
date: 7/4/2017 8:39:28 am

this particular message strange: owauserhasnomailboxandnolicenseassignedexceptio, said, working few days ago.


seems online account got lost @ microsoft or so. hope not case or can somehow restored.


can me out, how should fixed? need corp. email able work...


thank in advance!

juraj

hi juraj,

may know whether office 365 admin? if not, please contact office 365 tenant admin check whether account has been assigned exchange online license. 

references:
assign licenses users in office 365 business
assign licenses user accounts office 365 powershell

best regards,
shyamal


Office / Outlook / Other/unknown / Office 365 for business



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