Outlook 2016 v15.30 for Mac freezes constantly showing the spinning - Microsoft Community


split thread.

hi

i have same issue, on brand new macbook pro 15" late 2016.

also running v15.30

are there known workarounds or fixes error.

br

tor-ivar kristoffersen

hi tor-ivar,

i ask information further check issue:

1. mac os version

2. whether outlook mac have worked previously. if yes, happened before issue occurred, such installing software or updating outlook mac.

provide process sample can identify processes affect performance of outlook.

take process sample following these steps:

1. make sure outlook can reproduce issue.

note: log after issue reproduced, accurate analysis of log.
2. open activity monitor (finder > applications > utilities > activity monitor).
3. click cpu tab.
4. double-click microsoft outlook.
5. click sample process.

6. when sample done, copy , paste contents , save .txt (text) file

send txt file via private message link.  

looking forward updates.

best regards,

ruel



Office / Outlook / Mac / Office 2016 for Mac



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