g suite app sync on Outlook - Microsoft Community


use g suite sync outlook on outlook 2010 , last windows 10 updates, profile disappeared. lost everything.  .pst, profile.  when  went recreate, have "failed create profile" popping.   reinstalled , still can't create profile.  can me?

hi melisa,

there many possible reasons why issue happens. kindly answer these following questions further isolate what's causing issue:

  • have tried creating profile on outlook 2010 without g suite sync?
  • what error message receive upon encountering issue (if there one)?
  • are using outlook or a gmail account in outlook 2010?

we'll looking forward reply.


regards.



Office / Outlook / Windows 10 / Office 2010



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