im having a problem - Microsoft Community


i cant not log in account on desktop

but can log in on laptop , cell phone...need help

hello felicia,

for better assistance, we'd ask following:

  • which log in referring? outlook account?
  • which outlook using? identify outlook using, check article.
  • are getting error message when trying access account? if yes, we'd request screen capture. may use snipping tool sending screen capture. learn how, click here.
  • which operating system running on computer?

we looking forward reply.



Office / Outlook / Windows 10 / Office 365 Home



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