Can't write in the body of an email - Microsoft Community


cannot write in body of email on outlook mac 2016.  i can attachments, select recipients, cannot write message.  no cursor, nada.

hi judacarter,

 

thanks update.

 

i noticed outlook mac version not latest, please update it. latest version 15.30 (170107).

 

in addition, in case old profile corrupt, please refer article create new profile on outlook mac client: manage profiles in outlook 2016 mac.

 

if problem persists, please provide video through private message. can know situation. can access private message via link below:

https://answers.microsoft.com/en-us/privatemessages/list

 

thanks,

barry



Office / Outlook / Mac / Office 2016 for Mac



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