Outlook.com and Outlook 2013 - Microsoft Community


i have tried re-set profile in outlook 2013 several times.  don't ask , pretty technically savvy but, ever microsoft did stumped , unable connect outlook 2013 , outlook.com, after repeated attempts.   not having luck.  have gone link https://support.office.com/en-us/article/i-can-t-see-my-outlook-com-email-in-outlook-2016-or-outlook-2013-cda1751d-9503-40bf-bf76-e79454ac5eb3?ui=en-us&rs=en-us&ad=us , have gone outlook.com options pop, imap, smtp settings instructions tab.  use multiple email accounts work , school.  can't state how important is, tired of switching , fourth between outlook 2013 , outlook.com.  if can give me walk thru instructions grateful. 

thank you,

e. sean ross

hi sean,

there lot of reasons why issue happening.

to better assist you, please answer questions below:

  • are using outlook email client or windows mail app?
  • does mail server came email provider or in outlook?
  • what main email server you're using?

we'll keep eye out response.




Office / Outlook / Windows 10 / Office 2013



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